Privacy Policy

Welcome to PlaylistRankings.com ("Website"), operated by Studioweby SRL ("we", "us", or "our"). We are committed to protecting the privacy of our users ("User", "you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website.

1. Information Collection

a. Personal Information: When you register on our Website, we collect personal information such as your name and email address.

b. Cookies: We use cookies that are necessary for the functioning of the Website. These cookies do not track user activity or gather user personal information.

2. Use of Information

The information we collect from you may be used for the following purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

3. Third Party Services

We engage the following third-party service providers:

  • Gumroad: Handles all data related to payments. Please review Gumroad's privacy policy for information on their data handling practices.
  • Fathom Analytics: Provides website analytics services without using cookies or tracking. They help us understand website usage in aggregate form.
  • HelpScout: Used for managing customer support interactions. Information you provide during support interactions may be stored by HelpScout to facilitate ongoing support and for the improvement of our service quality.

Consent-Based Third-Party Services:

  • Clearbit: Used for marketing purposes, subject to your consent.
  • Facebook: Used for marketing purposes, subject to your consent.
  • Hotjar: Used for analytics and website improvements, subject to your consent.

4. Consent for Cookies and Tracking

We only use marketing cookies and tracking technologies from Clearbit, Facebook, and Hotjar with your explicit consent. If you have agreed to the use of marketing cookies, you may withdraw your consent at any time.

5. Data Security

We are committed to ensuring the security of your personal information. We implement a variety of security measures to maintain the safety of your personal information.

6. User Rights

You have the right to:

  • Access the information we have about you.
  • Correct any information you believe is inaccurate or incomplete.
  • Request the deletion of your personal information.
  • Withdraw consent for the use of your personal information.

To exercise these rights, please contact us at the details provided below.

7. Data Retention

We retain your personal information for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us by email at hello@playlistrankings.com.